FAQ

We operate 24/7, ensuring you have a reliable transfer service regardless of your flight schedule or travel plans.

Our fleet includes a variety of vehicles to accommodate different group sizes and needs, including sedans, minivans, minibuses, and luxury vehicles. You can choose the vehicle that best suits your preferences and the number of passengers.

We provide transfer services throughout the island of Crete, including all major cities, towns, and tourist destinations. Whether you need transportation from the airport, your hotel, or any other location, we can accommodate your needs.
 

Our prices are per vehicle, not per person. The price will depend on the type of vehicle you choose, the distance traveled, and any additional services requested.

The price typically includes the transfer itself, meet-and-greet service at the airport (if applicable), and luggage assistance. Additional services, such as extra stops, may incur additional charges.

We monitor flight schedules closely. In case of a flight delay, your driver will be aware and adjust the pick-up time accordingly

Yes, cancellations are possible. Please refer to our cancellation policy on our website or in your booking confirmation for details on deadlines and potential fees

Your driver will be waiting for you in the arrivals hall, holding a sign with your name on it. They will assist you with your luggage and escort you to your vehicle.  

In the unlikely event that you cannot locate your driver, please contact our customer support line immediately, and we will assist you in connecting with your driver.

We accept various payment methods, including cash, credit cards, and online payment through our website.

Yes, child seats are available upon request. Please inform us of your needs during the booking process so we can ensure the appropriate seat is provided.

Smoking is generally not permitted in our vehicles. However, please feel free to discuss any special requests with your driver.

Yes, you can usually make changes to your booking, such as pick-up time or destination, by contacting us in advance.
 

Absolutely! We encourage you to add sightseeing to your transfer for a more enriching experience.
To ensure we can accommodate your preferences and provide a seamless journey, please inform us of your sightseeing interests that you want to add to your tour or transfer.
Our team will work with you to create a personalized itinerary that combines convenient transportation with exciting exploration.

Yes, you can definitely include sightseeing before your drop-off location.
We can customize your itinerary to incorporate stops at attractions or points of interest along the way.
Please let us know your preferred sightseeing locations, and our team will plan a route that suits your interests and schedule.